Zervio Solutions

About Zervio Solutions

Minecraft server hosting with a clear path from checkout to running.

Zervio Solutions provides Java Minecraft hosting with published monthly plans, self-service billing, Pterodactyl panel management, and public support resources — docs, tickets, Discord, and a status page.

Customer workflow

What happens after you order

From plan selection to a running server, the path is the same for every customer.

  1. 1

    Choose a published Minecraft plan

    Browse eight Java Minecraft plans from 2 GB to 24 GB RAM. Each plan lists its monthly price, RAM, and storage before checkout.

  2. 2

    Check out through billing

    Orders, invoices, account details, and support tickets run through the billing portal at billing.zerviosolutions.com.

  3. 3

    Manage the server in the game panel

    After purchase, day-to-day server management happens in the game panel at panel.zerviosolutions.com — console access, files, startup settings, schedules, users, and backups.

  4. 4

    Use docs, tickets, or Discord for help

    Public docs cover common tasks, billing tickets handle account and service issues, and the community Discord provides peer and company support.

Compare Minecraft plans Open game panel

Support resources

How to get help

Support runs through four public channels. The best option depends on the type of issue.

Documentation

Published guides covering getting started, panel basics, billing help, and troubleshooting.

Read docs

Support tickets

Open a ticket in the billing portal for account, billing, and service issues.

Open ticket

Discord community

Join the Zervio Discord for community discussions, peer help, and company updates.

Join Discord

Service status

The status page shows current service availability and incident history for the billing portal, game panel, and public docs.

View status

Before opening a ticket

What information to provide

Including these details in your first message helps support diagnose the issue faster.

  • Your server ID (found in the game panel or billing portal)
  • Minecraft version and server type (Vanilla, Paper, Forge, Fabric, etc.)
  • A recent crash report or server log if the issue is a crash or startup failure
  • Any plugins or mods installed when the issue started
  • When the issue started and whether recent changes were made
Read docs first Open a ticket

Ready to get started?

Compare Zervio's Minecraft plans, check out through billing, then manage the server from the game panel.

View pricing Join Discord